Multitech FaxFinder FF240 Specifications Page 1

FaxFinder®Fax ServerFF240-IP Administrator Guide

PRODUCT OVERVIEWEthernet PortsCAUTION: Ethernet ports and command ports are not designed to be connected to a public telecommunicationnetwork.Ports Et

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER4. Click Next.5. Add the following attributes to the Optional list: mtff-IncludeCoverPage mtff-De

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER6. Click Finish.7. Verify that mtff-User class appears in the Classes list.FaxFinder®Fax Server FF2

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERAdding Custom Class to User ClassTo add the custom class to the Active Directory user class:1. Righ

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERNote: Active Directory Scheme changes and custom attributes many not be immediately available in th

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERAttribute Name Valid Values Descriptionmtff-FaxAttachmentWithReceipt pdf Default is none.Note: Attr

INDEXIndexA install on Mac...80install on Windows ...

INDEXdate format ...21 client on Mac ...

INDEXrecipient...50 51 Ousers...

INDEXconfiguration...40 Tfactory defaults...

PRODUCT OVERVIEW2The difference in maximum size allowed is due to the data encoding for T.37, the client software, and APIattachments.FaxFinder Power

PRODUCT OVERVIEW Static IP addressFaxFinder does not support automatically assigned IP addresses via DHCP. FaxFinder is set from the factorywith an I

PRODUCT OVERVIEWFaxFinder®Fax Server FF240-IP Administrator Guide 13

HARDWARE AND INSTALLATIONHardware and InstallationConnectors and LEDs by ModelFaxFinder FF240-IP ConnectorsConnector DescriptionsLabel Description+12V

HARDWARE AND INSTALLATIONBefore Installing FaxFinderDisable Call Waiting on lines or PBX ports to be used with FaxFinder. FaxFinder does not support C

HARDWARE AND INSTALLATIONFigure 14. Secure the bracket piece shown in Figure 2 to the bottom of FaxFinder's right side using two providedscrews.

HARDWARE AND INSTALLATIONFigure 3Figure 46. Repeat Steps 3-5 for the left bracket.7. Secure the unit to rack rails by the brackets and mount the FaxFi

HARDWARE AND INSTALLATIONCabling FaxFinderTo cable FaxFinder:1. Connect the power cord to an outlet or power strip and to the power adapter.2. Connect

BASIC FAXFINDER CONFIGURATIONBasic FaxFinder ConfigurationConfiguring FaxFinder's IP Address and Network SettingsTo configure the FaxFinder'

FAXFINDER FAX SERVER FF240-IP ADMINISTRATOR GUIDEFaxFinder Fax Server FF240-IP Administrator GuideModel: FF240-IPPart Number: S000493, Version 7.3.1Co

BASIC FAXFINDER CONFIGURATIONb. Disconnect the computer from the FaxFinder.c. Re-connect your computer to its normal LAN connection.5. Log in after re

BASIC FAXFINDER CONFIGURATIONUpdating the Admin AccountBy default, FaxFinder includes an admin user account. Update the factory-default settings with

BASIC FAXFINDER CONFIGURATIONConfiguring SMTPEnter SMTP information for your mail server so that FaxFinder can work with your company's email.Not

BASIC FAXFINDER CONFIGURATION5. Select Enter Recipient Info from the Find Recipient list.6. Enter 123-456-7890 as the Fax Number.7. Enter some text in

BASIC FAXFINDER CONFIGURATIONField DescriptionConfirm Password Re-enter the authorization password.Local Port Enter the local port used for SIP. Defau

BASIC FAXFINDER CONFIGURATIONSending and Receiving a Test FaxAfter you have configured SIP and T.38 to work with your network, use the following steps

BASIC FAXFINDER CONFIGURATIONAdding a Network Share (Optional)If you want FaxFinder to send faxes to a network folder, set up a network share. Anyone

BASIC FAXFINDER CONFIGURATION1. Click System Configuration > Certificates.2. Click Upload.3. Browse to your certificate.4. Enter certificate inform

BASIC FAXFINDER CONFIGURATIONNote: The Admin user cannot be deleted. To change the password or other Admin account information, clickEdit for the Admi

BASIC FAXFINDER CONFIGURATIONField DescriptionEmail Fax Receipt Select when FaxFinder sends a fax receipt. Default is Failure. Options are: Always, w

CONTENTSContentsProduct Overview ...

BASIC FAXFINDER CONFIGURATIONRouting Inbound FaxesSelect how you want inbound faxes routed: Global Routing sends a copy of every incoming fax to the

BASIC FAXFINDER CONFIGURATIONi. To add recipients, repeat Steps a-h.5. Click Save to save the entry.Configuring Inbound OptionsUse this page to config

BASIC FAXFINDER CONFIGURATIONVariablesThis table shows which variables are for configuring the inbound fax filename and email. Variables are case-sens

BASIC FAXFINDER CONFIGURATIONDestination Required Additional Information Destination TypeTrash None. RecipientNote: If you select Trash, you cannotdef

FAX MANAGEMENTFax ManagementLogging into the Web Management InterfaceTo login to the Web Management Interface:1. Enter the FaxFinder IP address or hos

FAX MANAGEMENTField DescriptionTime Server Status This is the status of the time server currently in use. It also shows error messages.Status Descript

FAX MANAGEMENTField DescriptionConnect Time When the current connection was made.Inbound Fax StatusState If a fax is still transmitting, this will sho

FAX MANAGEMENTSending NowTo send outbound faxes immediately:1. Click Status & Logs > Fax Status.2. Find the fax that you want to send in the Ou

FAX MANAGEMENT2. Click Resend Queued Mails to resend all mail items in the queue immediately.Viewing LogsFaxFinder creates separate logs for email, in

FAX MANAGEMENTLog FieldsField DescriptionMail LogDate Date and time this mail entry was attempted.Sender User who sent the email.Recipient Email addre

CONTENTSPrinter Fields ...

FAX MANAGEMENTField DescriptionChannel The channel used by the faxStatus Channel status for this log entry, pass or fail. If the fax failed, point to

MANAGING USERS, CONTACTS, AND RECIPIENTSManaging Users, Contacts, and RecipientsBasic Configuration provides steps for adding users, recipients, and g

MANAGING USERS, CONTACTS, AND RECIPIENTSField NotesFax Priority Options are 1st, High, Medium/High, Medium, Medium/Low, and Low. Medium is thedefault.

MANAGING USERS, CONTACTS, AND RECIPIENTSFALSE FALSE never TRUEContact Record Fields (User page)The Type field only applies to contacts imported throug

MANAGING USERS, CONTACTS, AND RECIPIENTSContact Josh Tony 555-123- "A 555-123-Rogers 4567 company" 456Contact Ritchie Anna Fury 555-540- Com

MANAGING USERS, CONTACTS, AND RECIPIENTS4. Select an option for Existing Users. Merge is the default. merge appends the file to the existing list. r

MANAGING USERS, CONTACTS, AND RECIPIENTSNote: User details and fax options for Active Directory users are read-only in FaxFinder. To change these user

MANAGING USERS, CONTACTS, AND RECIPIENTS If any of your data has apostrophes, commas, or quote marks, enclose the data in double quotes. Header rows

MANAGING USERS, CONTACTS, AND RECIPIENTSTo add a personal contact:1. Click Contacts.2. Click Add.3. Enter the contact's name, fax number, phone n

MANAGING USERS, CONTACTS, AND RECIPIENTS1. Click Contacts and then click either Personal Groups or Global Groups.2. Click Add.3. Enter a group Name an

CONTENTSImporting Global or Personal Contacts...

MANAGING USERS, CONTACTS, AND RECIPIENTS2. Create a table as shown in the example for the type of data you are importing. Your fields should beidentic

MANAGING USERS, CONTACTS, AND RECIPIENTSField NotesName Can be an alpha numeric string and can contain spaces.Destination Type Must be one of the foll

MANAGING USERS, CONTACTS, AND RECIPIENTS2. Click Export.3. Browse to a destination and enter a file name. Leave the default Save as file type set to .

ADVANCED CONFIGURATIONAdvanced ConfigurationUsing SFTPSFTP (Secure File Transfer Protocol) allows you to access, transfer, and manage files securely.

ADVANCED CONFIGURATIONDeleting an SFTP ServerTo delete an SFTP server:1. Go to System Configuration > SFTP.2. Click Delete.3. Confirm the deletion.

ADVANCED CONFIGURATIONField DescriptionSelect Printer Select the printer you want to use from the drop down list. Printers in this list havealready be

ADVANCED CONFIGURATION2. Click Advanced Setup to open the Common UNIX Printing System (CUPS) page. Use this link for advancedprinting configuration an

ADVANCED CONFIGURATIONUpgrading Your LicenseFollow the upgrade procedures provided in the License Upgrade Kit.Warning: Do not power off the FaxFinder

ADVANCED CONFIGURATIONAllowing Simultaneous FaxingTo allow faxing to the same number simultaneously:1. Click Fax Configuration > Outbound.2. Check

ADVANCED CONFIGURATIONEnabling Outbound Fax ApprovalUse Outbound Approval to restrict outgoing faxes through several categories.To enable outbound fax

CONTENTSEnabling Outbound Fax Approval ...

ADVANCED CONFIGURATIONDay of Month Select Every Day of Month or a specific date.Month Select Every Month or specific months.Day of Week Select Every D

ADVANCED CONFIGURATIONField DescriptionMax Attempts Enter the maximum number of times you want FaxFinder to fail sending an email faxbefore treating t

ADVANCED CONFIGURATIONConfiguring SNMP Version 1 and 2CTo configure for SNMP Version 1 and 2C:1. Go to System Configuration > SNMP.2. Check Enable

ADVANCED CONFIGURATION1. On the System Configuration > SNMP page, click Delete, under Allowed IP Addresses.2. Confirm the deletion when prompted.Se

ADVANCED CONFIGURATIONTrap DescriptionThe network share could not Issued when FaxFinder cannot access a network share to save files.be reached (networ

DIALING RULESDialing RulesUse dialing rules to modify or block outbound fax numbers before sending a fax. This feature allows you to addprefixes or su

DIALING RULESCharacter Description Example< > Exclude character from fax number. <1>XXX - excludes the first character from 4-digit number

DIALING RULESDescription Order Pattern Action Input Dialed NumberNumber. Return from list Any Any NumberIf no matchingNumbernumbers in thecurrent blac

DIALING RULESFax is sent to fax number 12345: Rule #1 sends 12345 to Black_List. 12345 is compared with rules one by one. It matches to the Rule #4

DIALING RULESDescription Order Pattern Action Input Dialed NumberNumberAdd prefix “9” to all 10- 4 {9}10[1-3]XXXXXXX Accept Number 101 925 9 101 925 0

CONTENTSCover Page Troubleshooting...

DIALING RULESCreating New Dialing RulesTo create new dialing rules:Note: Add Dialing Rules in the particular order you want to apply them.1. Go to Fax

DIALING RULESDeleting a Dialing Rule or Dialing Rule ListTo delete a Dialing Rule or Dialing Rule List1. Click Fax Configuration > Dialing Rules.2.

USING ACTIVE DIRECTORY WITH FAXFINDERUsing Active Directory with FaxFinderEnabling Active DirectoryIf your organization uses Active Directory to authe

USING ACTIVE DIRECTORY WITH FAXFINDERField DescriptionDomain Name Enter the complete Active Directory server domain name, for example myserver.mts.com

COVER PAGESCover PagesCustom Cover PagesFaxFinder uses PDF forms for cover pages. You can create PDF forms with Microsoft Word and Adobe Acrobat Pro.F

COVER PAGESCreating Cover PagesTo create custom cover pages:1. Design a fax cover page in Microsoft Word, save the document as Word file as .DOC file.

COVER PAGES4. Preview the form. To test field lengths, type typical data in each field. If your fields are too small, makethe field larger or use a sm

COVER PAGES Verify original Word document was saved using a .DOC format. Verify that the form was saved as Adobe PDF Optimized. Verify all form fie

FAXFINDER FAX CLIENT SOFTWARE FOR WINDOWS AND MACFaxFinder Fax Client Software for Windows and MacFaxFinder Client for WindowsInstalling FaxFinder Cli

FAXFINDER FAX CLIENT SOFTWARE FOR WINDOWS AND MACInstalling the Software on a Single ComputerWarning: If you have old versions of any FaxFinder client

CONTENTSConfiguring Active Directory for Use with FaxFinder ...

FAXFINDER FAX CLIENT SOFTWARE FOR WINDOWS AND MACFaxFinder Printer Usage RightsIf your users have a problem printing faxes, verify usage rights for th

FAXFINDER FAX CLIENT SOFTWARE FOR WINDOWS AND MAC3. To override the warning, right-click or control-click on InstallFaxFinderClient.pkg and select Ope

FAXFINDER FAX CLIENT SOFTWARE FOR WINDOWS AND MACThe installer launches in the background. If other application windows are open, you may need select

FAXFINDER FAX CLIENT SOFTWARE FOR WINDOWS AND MAC4. Enter Device information. If using Auto-Discover Device, skip to Step 4c.a. Enter the IP address i

TROUBLESHOOTINGTroubleshootingAdditional troubleshooting information is available through the Multi-Tech Knowledge Base atwww.multitech.com/kb.go. If

TROUBLESHOOTING If you can send an email to yourself, the problem is between your mail server and the FaxFinder unit.Contact Multi-Tech Technical Sup

TROUBLESHOOTINGWhere can I Find the SMTP Error Code List?You can look up these SMTP error codes on the Internet Engineering Task Force RFC repository

T.37 ADVANCED USAGET.37 Advanced UsageFor individual faxes, use these commands to override settings entered in the administrator or user web interface

T.37 ADVANCED USAGEExample: FAX=5551234/[email protected]=always|failure|neverControls when an email receipt for the fax is sent to t

REGULATORY INFORMATIONRegulatory Information47 CFR Part 15 Regulation Class A DevicesThis equipment has been tested and found to comply with the limit

PRODUCT OVERVIEWProduct OverviewProduct OverviewFaxFinder IP provides distributed faxing capabilities through an IP telephone system, allowing compani

REGULATORY INFORMATIONFax Branding StatementThe Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or othere

REGULATORY INFORMATIONRestriction of the Use of Hazardous Substances (RoHS)Multi-Tech Systems, IncCertificate of Compliance2011/65/EUMulti-Tech System

REGULATORY INFORMATIONREACH StatementRegistration of SubstancesAfter careful review of the legislation and specifically the definition of an “article”

REGULATORY INFORMATIONInformation on HS/TS Substances According to Chinese StandardsIn accordance with China's Administrative Measures on the Con

REGULATORY INFORMATIONInformation on HS/TS Substances According to Chinese Standards (inChinese)依依照照中中国国标标准准的的有有毒毒有有害害物物质质信信息息根据中华人民共和国信息产业部 (MII) 制定的

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERConfiguring Active Directory for Use with FaxFinderNote: This section explains how to configure the

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERUser Details in FaxFinder AD Class Attribute Name TypeServermtff-ViewInboundFaxLog mtff-User View A

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERRegistering Schema Snap-inFor more information, refer to Install the Active Directory Schema Snap-i

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER5. Right-click on Attributes and select Create Attribute.6. When the Schema Object Creation warning

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERCustom Attribute SettingsFor all custom attributes leave Minimum and Maximum fields empty, and the