Multitech MULTIVOIP MVP-810ST User's Guide Page 6
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Overview MultiVOIP User Guide
6
About This Manual
This manual is about Voice-over-IP products made by Multi-Tech Systems, Inc. It describes three analog
MultiVOIP
TM
FX units that operate with the SIP transmission protocol only, namely, models MVPFX2-2,
MVPFX2-4, and MVPFX2-8.
These MultiVOIP units can inter-operate with other contemporary analog MultiVOIP units (MVP130,
MVP130FXS, MVP210, MVP410, and MVP810), with contemporary SIP-Surivability MultiVOIP units
(MVP210-SS, MVP410-SS, and MVP810-SS), with contemporary BRI MultiVOIP units (MVP410ST &
MVP810ST), with contemporary digital T1/E1/ISDN-PRI MultiVOIP units (MVP2410 and MVP3010), and
with the earlier generation of MultiVOIP products (MVP200, MVP400, MVP800, MVP120, etc.)
The table below describes the vital characteristics of the various models described in this manual.
Analog MultiVOIP SIP-Only Gateways
Model
Description
MVPFX2-8 MVPFX2-4 MVPFX2-2
Function analog voip gateway, SIP only,
web GUI only (no Windows
GUI)
analog voip gateway, SIP only,
web GUI only (no Windows
GUI)
analog voip gateway, SIP only,
web GUI only (no Windows
GUI)
Capacity 8 channels 4 channels 2 channels
Chassis/
Mounting
19” 1U rack mount 19” 1U rack mount table-top unit
How to Use This Manual. In short, use the index and the examples.
When our readers crack open this large manual, they generally need one of two things: information on a
very specific software setting or technical parameter (about telephony or IP) or they need help when setting
up phonebooks for their voip systems. The index gives quick access to voip settings and parameters. It’s
detailed. Use it. The best way to learn about phonebooks is to wade through examples like those in our
Phonebook Configuration chapter. Finally, this manual is meant to be comprehensive. If you notice that
something important is lacking, please let us know.
Additional Resources. The MultiTech web site (www.multitech.com) offers both a list of Frequently Asked
Questions (the MultiVOIP FAQ) and a collection of resolutions of issues that MultiVOIP users have
encountered (these are Troubleshooting Resolutions in the searchable Knowledge Base).
- MultiVOIP FX 1
- User Guide 2
- CONTENTS 3
- Chapter 1: Overview 5
- About This Manual 6
- (MVPFX2-2/4/8) 7
- MultiVOIP Front Panel LEDs 10
- Front Panel LED Definitions 11
- Specifications 12
- Computer Requirements 12
- Installation at a Glance 13
- Related Documentation 13
- Chapter 2: Quick Start Guide 14
- MultiVOIP Startup Tasks 15
- Gather IP Information 16
- Placement 18
- Quick Hookup for MVPFX2-2 20
- Outbound Phonebook 29
- Answer: enter 8 in “Remove 31
- Answer: enter 9 in “Remove 31
- Inbound Phonebook 32
- Phonebook Tips 34
- , = 1-second pause 35
- Flagstaff Office 36
- Santa Fe Office 36
- Boise Office 36
- One Common Situation 36
- Sample Phonebooks Enlarged 38
- Phonebook Worksheet 39
- Enlarged Phonebook Worksheet 40
- Connectivity Test 41
- Troubleshooting 43
- General Safety 45
- Lithium Battery Caution 45
- Ethernet (WAN) Ports Caution 45
- Safety Warnings Telecom 46
- Unpacking the MVPFX2-4/8 47
- Unpacking the MVPFX2-2 48
- Voice/Fax Channel Connections 52
- FXS FXO 53
- Summary 56
- Configuring the MultiVOIP 58
- Pre-Requisites 59
- IP Network Parameters: 59
- Record for each VOIP Site 59
- Record for this VOIP Site 60
- Default = disabled 67
- Default = enabled 67
- MultiVOIP, varying delays 73
- MultiVOIP gateways 73
- Caller ID fields 81
- Dialing Options fields 81
- J.Q. Public 86
- (cont’d) 91
- Coder Types Range (in ms); 99
- {default value} 99
- Increments (in ms) 99
- Click Add 108
- Values: Y/N 110
- 2 Site Example 113
- EXAMPLE: 119
- Digital & Analog VOIPs 119
- (hunting) 121
- Call Completion Summaries 124
- Site D calling Site F 126
- Site F calling Site D 127
- System Information screen 130
- Statistics Screens 133
- About Call Progress 133
- About IP Statistics 138
- Change Username/Password 142
- Save & Apply 144
- Reboot Voip 145
- Restore Factory Defaults 145
- Introduction 146
- Obtaining Updated Firmware 147
- FTP Server Function 149
- SysLog Server Functions 171
- Limited Warranty 175
- Contacting Technical Support 176
- Industry Canada 178
- FCC Part 68 Telecom 178
- Canadian Limitations Notice 179
- WEEE Statement 180
- Appendix A: Cable Pinouts 181
- Command Cable 182
- Ethernet Connector 182
- Well Known Port Numbers 184
- Port Number Assignment List 184
- S000411A 193
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