Multitech T540p User's Guide Page 153

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Asoftwareproblem
Problem:Anapplicationdoesnotruncorrectly.
Solution:Makesurethattheproblemisnotbeingcausedbytheapplication.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheapplication.Refertothemanuals
suppliedwiththeapplication.
Checkthefollowing:
Theapplicationisdesignedtooperatewithyouroperatingsystem.
Otherapplicationsruncorrectlyonyourcomputer.
Thenecessarydevicedriversareinstalled.
Theapplicationworkswhenitisrunonsomeothercomputer.
Ifanerrormessageisdisplayedwhileyouareusingtheapplicationprogram,refertothemanualssupplied
withtheapplication.
Iftheapplicationstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentative
forhelp.
Problemswithportsandconnectors
Thefollowingarethemostcommonproblemswithportsandconnectors.
AUSBproblem
Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:OpentheDeviceManagerwindow.MakesurethattheUSBdevicesetupiscorrect,andthatthe
assignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrect.ToopentheDevice
Managerwindow,gotoControlPanelandclickHardwareandSoundDeviceManager.Ifyouare
promptedforanadministratorpasswordorconrmation,typethepasswordorprovideconrmation.
Referto“Diagnosingproblems”onpage123andrunadiagnostictestoftheUSBconnector.
Adockingstationproblem
Problem:Thecomputerdoesnotstartwhenyoutrytoturniton,anddoesnotrespondwhenyoutryto
resumeoperation.
Solution:Makesurethat:
Theacpoweradapterisconnectedtothedockingstation.
Thecomputerissecurelyattachedtothedockingstation.
Chapter10.Troubleshootingcomputerproblems137
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