Multitech TA2410 User's Guide download pdf (Page 134)

Phonebook & URL Configuration TalkAnytime User Guide

134

User’s Perspective of TalkAnytime

For end-users TalkAnytime is an opportunity to conduct a toll-free voice call directly from their computers.

The process begins when a user responds to a “click-to-talk” opportunity on a web site.

In the example shown here, the user can click on a rectangular icon to speak to a sales agent or on a

diamond-shaped icon to speak to a customer service representative.

When the user clicks on either of these icons, the website will respond first by checking that the user’s PC

meets the basic requirements to use TalkAnytime.

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Multitech TA2410 User's Guide Page 134