Multitech TA2410 User's Guide Page 129
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TalkAnytime User Guide PhoneBook & URL Configuration
129
Calls into a Phone Pool
User-A Calls Sales Department. The drawing below shows a call coming into the Whirlygig Sales
Department from a prospective customer. The PBX is set up to ‘hunt’ among a group of extensions allotted
to the Sales Department. The TalkAnytime unit directs calls originating through the Whirlygig web server
to the PBX and into the phone pool of sales representatives.
The main settings of the TalkAnytime Configuration Program, Phonebook, and web server URL that are
required to implement this capacity are shown in the second drawing below. Note that, especially for the
T1/E1/ISDN parameters, your settings must simply conform to the requirements of your PBX; there is no
set of routine default values that can be depended upon to be widely applicable.
Sales
Dept.
Whirlygig Gadget
Company Offices
PBX
Talk
Anytime
TA2410
Ethernet LAN
Web Server
IVR
Home PC User A
Customer
Service
Dept.
Internet
x8654
Gronplostramax
Specialist
x8653
Fridnorpulizer
Specialist
x8652
Zanfraditron
Specialist
x8651
Comblasticator
Specialist
x7303
x7302
x7301
T1
717-
466-0000
PBX is
set to ‘hunt’
among
extensions
7300-7399.
65.129.90.200
PSTN
Path of Call
Call
starts
here.
- TalkAnytime 1
- User Guide 2
- CONTENTS 3
- Chapter 1: Overview 6
- About This Manual 7
- Introduction to TalkAnyTime 8
- (TA2410 & TA3010) 8
- T1 Front Panel LEDs 12
- T1 LED Descriptions 13
- E1 Front Panel LEDs 14
- E1 LED Descriptions 15
- Client Computer Requirements 16
- Specifications 17
- Installation at a Glance 18
- Related Documentation 19
- Safety Warnings 21
- TalkAnytime Startup Tasks 22
- IP Network Parameters: 23
- Record for this 23
- TalkAnytime unit 23
- E1 Parameters: 24
- SMTP Parameters 25
- Preparation Task: 25
- (only if ISDN-PRI is used) 26
- Placement 27
- End-User Information 28
- T1/E1 TalkAnytime Hookup 29
- (TA-2410/3010) 29
- Connectivity Test 46
- Troubleshooting 47
- Telephony Connection 53
- Multi-Tech 54
- Configuring the TalkAnytime 66
- Local Configuration 67
- T1 Parameters: 68
- Config Info CheckList 70
- Configuration screen 70
- Config Info 70
- Ctrl + Alt + I 75
- Default = disabled 78
- Ctrl + H 80
- 1-24 (2410) 83
- 1-30 (3010) 83
- Ctrl + T 87
- Ctrl + R 104
- (cont’d) 107
- Default: -16dB 108
- Ctrl + Alt + S 111
- Ctrl + Alt + L 117
- Ctrl + Alt +Y 120
- Inbound Phonebook 124
- Introduction 124
- Values: Y/N 126
- Configuration Parameter 127
- Involved 127
- TalkAnytime System Examples 128
- Calls into a Phone Pool 129
- 65.129.90.200 131
- Category Requirement 135
- Help Documents for End-Users 142
- 143
- Operation and Maintenance 145
- Statistics Screens 148
- About Call Progress 148
- About Logs 151
- About IP Statistics 154
- About Link Management 157
- About T1/E1 Statistics 159
- [To be supplied.] 161
- Configuration Option 168
- Configuration Port Setup 168
- Date and Time Setup 169
- Obtaining Updated Firmware 169
- C:\Acme-Inc\MVP3000-firm 172
- Downloading Firmware 174
- Downloading Factory Defaults 176
- Downloading CAS Protocol 178
- Cancel Help 180
- Upgrading Software 189
- Web Browser Interface 198
- SysLog Server Functions 203
- Limited Warranty 206
- Technical Support 207
- FCC Declaration 209
- FCC Part 68 Telecom 210
- Canadian Limitations Notice 211
- WEEE Statement 212
- Appendix A: Cable Pinouts 213
- 1 2 3 4 5 6 7 8 215
- Transmit Pair (to line) 215
- Receive Pair (from line) 215
- Well Known Port Numbers 218
- Port Number Assignment List 218
- (TA24-48 & TA30-60) 219
- Installation 220
- Operation 221
- S000424A 235
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