CHAPTER 9 – UPGRADING FIRMWARE
Universal Socket Developer Guide
Chapter 9 – Upgrading Firmware
Your modem is controlled by semi-permanent firmware, which is stored in flash memory. The firmware stays in
memory when the modem is turned off. For most modems, it can be updated when new features are added.
Note: Updating radio code takes special tools and certification; contact Multi-Tech if you have questions.
Refer to Upgrading with the Flash Wizard for upgrade instructions.
All other cellular SocketModems
Cannot be flash upgraded. Contact Multi-Tech for upgrade instructions.
For Windows or Mac OSX, use the Flash Wizard.
For Linux, Flash Wizard utility for Linux.
Refer to Upgrading with the Flash Wizard for both.
SocketModem MT5692SMI or
MT5692SMI-IP
Cannot be flash upgraded. Contact Multi-Tech for upgrade
instructions.
SocketEthernet IP MT100SEM-IP
For Windows or Mac OSX, use the Flash Wizard.
For Linux, Flash Wizard utility for Linux.
Refer to Upgrading with the Flash Wizard for both.
SocketWireless Bluetooth
MTS2BTSMI
Cannot be flash upgraded. Contact Multi-Tech for upgrade instructions.
Upgrading with the Flash Wizard
You can use Multi-Tech’s Flash Wizard program to upgrade the SocketModem iCell, analog SocketModems and
the SocketEthernet IP. You can download the Flash Wizard from the Multi-Tech site, but you need to contact
Multi-Tech Support for the firmware update link.
To upgrade device using the Flash Wizard:
1. Go to http://www.multitech.com/sw.go and select SocketEthernetIP, SocketModem, or SocketModemIP
from the product family drop-down list.
2. Download the Flash Wizard for your operating system and device model.
3. Install the Flash Wizard.
For Windows, run the installation program.
For Linux, follow the instructions provided with the download.
4. Use the link provided by Multi-Tech Support to download firmware for your device.
5. Save the firmware file to the Flash Wizard program directory. The default directory is C:\Program
Files\Multi-Tech Systems\Flash Wizard.
6. Launch the Flash Wizard and follow the on-screen directions
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