Multitech MTCBA-G-UF1 Specifications download pdf (Page 23)

Chapter 7. Troubleshooting

7. Troubleshooting

7.1. Introduction

ActiveXperts SMS Messaging Server is designed with a special thing in mind: let the user have

complete control over the product. This means, that the system must show exactly what it is doing,

why things work, and why things do not work. The following things will help you with that:

 ActiveXperts SMS Messaging Server Monitor – The Monitor application shows you real-

time information about Channels, Message Database and the VBScript engine;

 Trace Files – Trace files show you detailed information about Channels, Message Database

and VBScript engine, over a long period of time.

7.2. ActiveXperts SMS Messaging Server Monitor

The ActiveXperts SMS Messaging Server Monitor shows real-time information:

 Every single channel;

 Message database;

 VBScript engine,

To launch the Monitor application from the Manager application, select Switch To… from the File

Menu, and select Monitor.

You can also launch the Monitor applications from the ActiveXperts SMS Messaging Server

program group in the Start Menu.

By default, the ActiveXperts SMS Messaging Server Monitor shows the following items:

 The first GSM Modem Channel;

 The first SMPP Channel;

 The first POP3 Channel;

 The first SMTP Channel;

 The Message Database;

 The VBScript Engine.

You can show additional Channel by selecting them from the Show… item in the View Menu.

7.3. Tracing

The ActiveXperts SMS Messaging Server Monitor provides tracing for the following items:

 Every single channel;

 Message database;

 VBScript engine.

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Multitech MTCBA-G-UF1 Specifications Page 23