
Updated: 12/4/2013
Voice Modem Installation and Removal Procedure
VTScada Alarm Notification System
These procedures are intended for users who intend to use the voice dial-out feature of the VTScada Alarm Notification System.
The procedures must be followed precisely to ensure proper modem installation.
The actions required to access the various Windows user interfaces described herein may differ somewhat between different
Windows Operating Systems. These procedures were written specifically for Windows XP.
Caution: Proper modem installation and configuration can be difficult and time consuming. If you experience difficulties during
modem installation, driver installation or VTScada Alarm Notification System, contact Trihedral Technical Support (1-800-463-
2783) for assistance.
Equipment Selection
Trihedral staff has verified that the following devices and software versions will work with the VTScada Alarm Notification
System running on version 9.1.09 and up.
Multitech MT9234ZPX-PCIE (PCI Express
Internal Modem) *
Multitech MT9234ZPX-UPCI (Universal PCI
Internal Modem) *
Zoom 3095 USB Modem - (Does not work
well with pagers.)
* Cauti on: Avoid Multitech modems wit h m odel number s e nding i n –NV (no v oice)
Refer to Multitech’s website for a list of product dealers
http://www.multitech.com/en_US/PRODUCTS/Families/MultiModemZPX
Before You Begin
Ensure that the computer has been installed with the latest manufacturer’s drivers for the sound card being used.
If your VTScada version did not ship with an Ivona voice, check that a text-to-speech voice has been selected in the Speech Recognition
dialog of the Windows Control Panel. Test the selected voice through the computer speakers.
Installation Procedure
If your VTScada application is running, stop the application and shut down VTScada before beginning this procedure. If
VTScada is not already installed, it may be installed either before or after the modem installation.
1: Install the voice modem
Your modem will come with specific instructions to guide you through proper modem installation. This will include proper
installation of the modem within the computer chassis, as well as proper installation of the modem drivers.
Follow the manufacturer’s instructions exactly as written.
If you have Internet connectivity, it is recommended that you download
and install the most updated device drivers.
2: Verify modem driver has been installed correctly
Your modem driver installation must now be verified to ensure that the voice feature of the modem will work correctly.
Verify the voice feature as follows:
1. Access your Windows Control Panel.
2. Open Phone & Modem Options.
Comments to this Manuals