Multitech MT9234ZPX-UPCI User Manual Page 4

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Modem must be removed.
7: Configure the VTScada Alarm Notification System
Your voice modem drivers and VTScada voice modem drivers have now been properly installed and configured. You are ready
to configure the VTScada Alarm Notification System. See the VTScada Developers Guide (electronic version) included with your
VTScada software for details on proper Alarm Notification System configuration.
Removing a Modem
There are various reasons why a modem might need to be replaced. However,
correct modem and driver removal is critical before a new modem can be
installed.
Note: The procedure must be followed pre cisely t o e nsure proper modem and driver rem oval.
1: Remove the modem driver
Remove the modem manufacturer’s device driver.
1. Access your Windows Control Panel.
2. Select Phone & Modem Options.
The Phone & Modem dialog box will open to the Dialing Rules tab.
3. Select the Modems tab.
4. Select the Modem to be removed.
5. Click on the Remove button.
The modem should now be removed from the list.
6. Close Phone & Modem Options.
2: Remove the modem from the computer chassis
1. Shut off your computer and physically remove the modem from the computer chassis.
2. Restart your computer
3: Verify the voice modem driver entries in the registry have been removed, deleting if necessary.
Note: Manually making changes to t he Windows Regi stry may cause your Wi ndows Operating System to be come unstable and should only be atte mpted
by advanced users. If you are not familiar with accessi ng and worki ng within the Wi ndows registry, cont act Trihedral Techni cal Support
(1-800-463-2783).
1. Create a system restore point
Refer to your Windows Help system for guidance on creating and using
system restore points.
2. Open your registry editor.
3.
Navigate to the registry folder shown below.
My Computer
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E96D-E325-11CE-BFC1-08002BE10318}
Note: Any sub- folders of the one indicated, are numbered 1000 or higher, r efer
to the VTScad a modem TSP. As such, ONLY DELETE F OLDERS NUMBER ED 1000 OR
HIGHER. All keys within th ese folders will b e deleted when the fold ers are
removed.
Caution: If there are any existing fol ders with labels less t han 1000, contact Trihedral
Technical Support (1-800-46 3-2783).
The removal of the modem and its associated drivers should
now be complete. You may install a new modem if required.
The folder highlighted in yellow must be removed.
TTrriihh eeddrraall EEnnggiinn eeeerriinngg LLiimmiitteedd,, BB eeddffoorrdd,, CCaannaaddaa 11..990022..883355..11557755 iinnffoo@@ttrriihheeddrraall..ccoo mm // wwwwww..ttrriihh eeddrraall..ccoomm
TTrriihh eeddrraall,, IInncc..,, OOrrllaannddoo,, FFlloo rriiddaa 11..440077..888888..88220033 11..880000..446633..22778833 ((NNoorrtthh AAmmeerriicc aa))
TTrriihh eeddrraall UUKK LLiimmiitteedd,, AAbbeerrdd eeeenn,, SSccoottll aanndd ++4444 ((00)) 11222244 225588991100 ©© TTrriihheedd rraall EEnnggiinn eeeerriinngg LLiimmiitt eedd 22001144 © Trihedral Engineering Limited 2012
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