FaxFinder®Fax ServerFF240, FF440, FF840 Administrator Guide
PRODUCT OVERVIEW Use this product with UL and cUL listed computers only. Never touch uninsulated telephone wires or terminals unless the telephone l
PRODUCT OVERVIEWPorts EthernetCAUTION: Les ports Ethernet et de commande ne sont pas conçus pour être raccordés à un réseau detélécommunications publi
PRODUCT OVERVIEWListé UL à 40° C, limité par l'alimentation. La certification UL ne s'applique pas ou ne s'étend pas à destempératures
PRODUCT OVERVIEWFaxFinder Power DrawFaxFinder power draw at 12 volts.FF240Typical1Maximum2Peak3Current (AMPS) 0.91 1.08 1.30Watts 11.06 13.05 --FF440T
PRODUCT OVERVIEWMulti-Tech Systems, Inc. recommends that the customer incorporate a 10% buffer into their power source whendetermining product load.1T
PRODUCT OVERVIEW FaxFinder's Ethernet interface is full duplex, auto negotiating 10/100/1000 Mb and auto polaritysensing. Auto polarity allows y
PRODUCT OVERVIEWStatic or Dynamic DeliveryThe source and type of communication lines that connect to FaxFinder dictate if the inbound fax routing meth
HARDWARE AND INSTALLATIONHardware and InstallationConnectors and LEDs by ModelFaxFinder FF240FaxFinder FF240 ConnectorsFaxFinder FF240 LEDsFaxFinder 4
HARDWARE AND INSTALLATIONConnector DescriptionsLabel Description1-8 PSTN/POTS RJ 11 phone line ports. The FaxFinder 240 has ports 1-2, the FaxFinder 4
HARDWARE AND INSTALLATIONFaxFinder FFEX8 LEDsFaxFinder FFEX16FaxFinder FFEX16 ConnectorsFaxFinder FFEX16 LEDsConnector DescriptionsLabel Description1-
FAXFINDER ADMINISTRATOR GUIDEFaxFinder Administrator GuideModels: FF240, FF440, FF840, and FFEX8Part Number: S000522, Version 4.2CopyrightThis publica
HARDWARE AND INSTALLATIONMounting FaxFinder (Optional)FaxFinder x40 models are table-top units that can be wall- or rack-mounted. Mounting kits can be
HARDWARE AND INSTALLATIONMounting a FaxFinder Expansion Module on a WallImages below show the dimensions for both the 8-port and 16-port FaxFinder Exp
HARDWARE AND INSTALLATIONSécurité relative au bâtiLors de l'installation de l'unité dans une enceinte pouvant en héberger plusieurs, suivez
HARDWARE AND INSTALLATION1. Position a mounting bracket on the right side as shown.2. Secure the bracket to right side using three provided screws as
HARDWARE AND INSTALLATIONCabling FaxFinderTo cable FaxFinder:1. Connect the power cord to an outlet or power strip and to the power adapter.2. Connect
BASIC FAXFINDER CONFIGURATIONBasic FaxFinder ConfigurationConfiguring FaxFinder's IP Address and Network SettingsTo configure the FaxFinder'
BASIC FAXFINDER CONFIGURATIONb. Disconnect the computer from the FaxFinder.c. Re-connect your computer to its normal LAN connection.5. Log in after re
BASIC FAXFINDER CONFIGURATIONUpdating the Admin AccountBy default, FaxFinder includes an admin user account. Update the factory-default settings with
BASIC FAXFINDER CONFIGURATIONConfiguring SMTPEnter SMTP information for your mail server so that FaxFinder can work with your company's email.Not
BASIC FAXFINDER CONFIGURATION Inbound Fax Log to see Faxes that have been delivered. Click the Details link to view a pop-up windowshowing Delivery a
CONTENTSContentsProduct Overview ...
BASIC FAXFINDER CONFIGURATION3. Click Add and enter your network folder information. Refer to Network Share Fields for details.4. Click Save. Network
BASIC FAXFINDER CONFIGURATIONAdding Individual UsersUsers are those who send faxes through FaxFinder. Multi-Tech recommends adding users into FaxFinde
BASIC FAXFINDER CONFIGURATIONField DescriptionFax Priority Select a default Fax Priority for this user account. When multiple faxes arescheduled for t
BASIC FAXFINDER CONFIGURATION4. Click Save to save the entry.5. Repeat Steps 2-4 for each global contact.Configuring ModemsFaxFinder modems can be con
BASIC FAXFINDER CONFIGURATIONField DescriptionRouting For inbound fax calls from the PSTN, this setting determines whether the modem checks theline fo
BASIC FAXFINDER CONFIGURATIONField DescriptionRouting Definition If you selected a vendor pre-defined routing code, it displays in this field. If you
BASIC FAXFINDER CONFIGURATIONField DescriptionTone Dial Select On for tone dialing or Off for pulse dialing. Default is On.Fax Debugging If a communic
BASIC FAXFINDER CONFIGURATION5. Add Recipients for inbound routing. If you have several recipients to add, refer to Importing Recipientsfor details on
BASIC FAXFINDER CONFIGURATIONDestination Required Additional Information Destination TypeShare Click Browse and select a network folder. Add Global, L
FAX MANAGEMENTFax ManagementLogging into the Web Management InterfaceTo login to the Web Management Interface:1. Enter the FaxFinder IP address or hos
CONTENTSMounting FaxFinder on a Wall...
FAX MANAGEMENTField DescriptionTime Server Status This is the status of the time server currently in use. It also shows error messages.Status Descript
FAX MANAGEMENTField DescriptionWidth Appears when you point to an active modem. Current width setting for faxes sent throughthe listed modem.Length Ap
FAX MANAGEMENTField DescriptionAttempt Indicates how many times FaxFinder has attempted to send the fax and the maximumnumber of attempts for this fax
FAX MANAGEMENT2. Click Busy, , for the modem you want to block.Any incoming calls to this modem will receive the busy tone. To allow the modem to send
FAX MANAGEMENTField DescriptionDate Date and time this mail entry was attempted.Sender User who sent the email.Recipient Email address of the recipien
FAX MANAGEMENTField DescriptionCall Log# A sequential number associated with each internal modem based on the FaxFindermodel: 1-2 for the FF240, 1-4,
MANAGING USERS, CONTACTS, AND RECIPIENTSManaging Users, Contacts, and RecipientsBasic Configuration provides steps for adding users, recipients, and g
MANAGING USERS, CONTACTS, AND RECIPIENTSField NotesFull Name User's full name, can include spaces. Used in the cover page Sender field.Email User
MANAGING USERS, CONTACTS, AND RECIPIENTSUser Ritchie D4e576 Ritchie ritchie@exa 555-555- 555-555- Example Co FW mple.com 1253 3521User Josh fG32tR Jos
MANAGING USERS, CONTACTS, AND RECIPIENTS1. Click Users.2. Click Export and then click Save.3. Browse to a destination and enter a file name. Leave the
CONTENTSViewing Logs...
MANAGING USERS, CONTACTS, AND RECIPIENTSSyncing FaxFinder with Active DirectorySync the Active Directory user database with FaxFinder to ensure FaxFin
MANAGING USERS, CONTACTS, AND RECIPIENTSContact Record FieldsField NotesName Contact's name, can include spaces.Fax Number Contact's fax num
MANAGING USERS, CONTACTS, AND RECIPIENTS4. Click Save or OK depending on your browser.Deleting Global or Personal ContactsTo delete contacts:1. Click
MANAGING USERS, CONTACTS, AND RECIPIENTSDeleting Global or Personal GroupTo delete groups:1. Click Contacts . The Personal contact page appears.2. Cli
MANAGING USERS, CONTACTS, AND RECIPIENTS Your file must conform to the order and format. If any of your data has apostrophes, commas, or quote marks
MANAGING USERS, CONTACTS, AND RECIPIENTSField NotesDestination Value Is based on the destination type. Email and notification destinations require a
ADVANCED CONFIGURATIONAdvanced ConfigurationUsing SFTPSFTP (Secure File Transfer Protocol) allows you to access, transfer, and manage files securely.
ADVANCED CONFIGURATIONDeleting an SFTP ServerTo delete an SFTP server:1. Go to System Configuration > SFTP.2. Click Delete.3. Confirm the deletion.
ADVANCED CONFIGURATION2. Click Purge Logs Now.Emailing or Saving Logs ImmediatelyTo immediately send logs to the administrator without deleting anythi
ADVANCED CONFIGURATIONUpdating Modem SoftwareThis section is for updating the FaxFinder's internal modems. Your model will determine how many int
CONTENTSPurging Fax Logs Immediately ...
ADVANCED CONFIGURATIONDownloading System Logs for TroubleshootingTo download the log file for Multi-Tech Support:1. Click Download Logs and click Save
ADVANCED CONFIGURATIONa. Click Add, .b. Select a user from the drop down list.6. Schedule Reminders to send email reminders to all approvers when faxe
ADVANCED CONFIGURATIONNote: Click Defaults to restore the factory default settings.1. Click Fax Configuration > Store & Forward Fax (T.37).2. C
ADVANCED CONFIGURATION1. If you are not on the Store & Forward Fax page, click Fax Configuration > Store & Forward Fax (T.37).2. Click Add.
ADVANCED CONFIGURATIONConfiguring SNMP Allowed AddressesFor SNMP versions 1 and 2C, configure allowed IP addresses to specify which networks are allow
ADVANCED CONFIGURATIONField DescriptionPassword Enter authentication password required for SNMP V3. Must be between 8-32 characterslong.Confirm Passwo
USING ACTIVE DIRECTORY WITH FAXFINDERUsing Active Directory with FaxFinderEnabling Active DirectoryIf your organization uses Active Directory to authe
USING ACTIVE DIRECTORY WITH FAXFINDERAdding Active Directory UsersAfter configuring FaxFinder to use LDAP authentication, add the Active Directory use
COVER PAGESCover PagesCustom Cover PagesFaxFinder uses PDF forms for cover pages. You can create PDF forms with Microsoft Word and Adobe Acrobat Pro.F
COVER PAGESCreating Cover PagesTo create custom cover pages:1. Design a fax cover page in Microsoft Word, save the document as Word file as .DOC file.
CONTENTSPushing Software to Client Computers...
COVER PAGES4. Preview the form. To test field lengths, type typical data in each field. If your fields are too small, makethe field larger or use a sm
FAXFINDER FAX CLIENT SOFTWAREFaxFinder Fax Client SoftwareInstalling FaxFinder Client SoftwareFaxFinder Fax Client software allows users to send faxes
FAXFINDER FAX CLIENT SOFTWARETo download the FaxFinder client software:1. Go to www.multitech.com/setup/product.go and select your FaxFinder model.2.
FAXFINDER FAX CLIENT SOFTWAREFaxFinder Printer Usage RightsIf your users have a problem printing faxes, verify usage rights for the printer.1. In Wind
FAXFINDER FAX CLIENT SOFTWAREDisassociating a FaxFinder Unit from the ClientUse this procedure if you need to remove a specific FaxFinder unit from th
TROUBLESHOOTINGTroubleshootingAdditional troubleshooting information is available through the Multi-Tech Knowledge Base atwww.multitech.com/kb.go. If
TROUBLESHOOTING If you can send an email to yourself, the problem is between your mail server and the FaxFinder unit.Contact Multi-Tech Technical Sup
TROUBLESHOOTINGDealing with a Failed Fax ReportOccasionally, FaxFinder sends emails about faxes that failed partially or entirely. Some or all of the
T.37 ADVANCED USAGET.37 Advanced UsageFor individual faxes, use these commands to override settings entered in the administrator or user web interface
T.37 ADVANCED USAGEExample: FAX=5551234/[email protected]=always|failure|neverControls when an email receipt for the fax is sent to t
CONTENTSCreating a Custom Class ...
REGULATORY INFORMATIONRegulatory Information47 CFR Part 68 Telecom1. This equipment complies with Part 68 of the 47 CFR rules and the requirements ado
REGULATORY INFORMATIONManufacturer: Multi-Tech SystemsTrade Name: SocketModemModel Number: MT5634SMIRegistration Number: AU7USA-25814-M5-ERinger Equiv
REGULATORY INFORMATIONFax Branding StatementThe Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or othere
REGULATORY INFORMATIONRestriction of the Use of Hazardous Substances (RoHS)Multi-Tech Systems, IncCertificate of Compliance2011/65/EUMulti-Tech System
REGULATORY INFORMATIONREACH StatementRegistration of SubstancesAfter careful review of the legislation and specifically the definition of an “article”
REGULATORY INFORMATIONInformation on HS/TS Substances According to Chinese StandardsIn accordance with China's Administrative Measures on the Con
REGULATORY INFORMATIONInformation on HS/TS Substances According to Chinese Standards (inChinese)依依照照中中国国标标准准的的有有毒毒有有害害物物质质信信息息根据中华人民共和国信息产业部 (MII) 制定的
CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERConfiguring Active Directory for Use with FaxFinderNote: This section explains how to configure the
CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERRegistering Schema Snap-inFor more information, refer to Install the Active Directory Schema Snap-i
CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER5. Right-click on Attributes and select Create Attribute.6. When the Schema Object Creation warning
PRODUCT OVERVIEWProduct OverviewProduct OverviewFaxFinder is an all-in-one fax server that provides faxing capabilities over a WAN from a corporate of
CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERCustom Attribute SettingsFor all custom attributes leave Minimum and Maximum fields empty, and the
CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER4. Click Next.5. Add the following attributes to the Optional list: mtff-IncludeCoverPage mtff-De
CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER6. Click Finish.7. Verify that mtff-User class appears in the Classes list.92 FaxFinder®Fax Server
CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERAdding Custom Class to User ClassTo add the custom class to the Active Directory user class:1. Righ
CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERNote: Active Directory Scheme changes and custom attributes many not be immediately available in th
CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERAttribute Name Valid Values Descriptionmtff-FaxAttachmentWithReceipt pdf Default is none.Note: Attr
INDEXIndexA install...71mass uninstall ...
INDEXdefault gateway ...26 purge ...
INDEXIP address.....25 26 block.....
INDEXS Telecomsafety notice ................9safety..............
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