Multitech MVP30-60 User Manual Page 3

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Advanced Speech Technologies. The MultiVOIP gateway
supports both DiffServ and 802.1p Quality of Service (QoS)
protocols which set priorities for voice and fax traffic and
allow for transparent delivery. The QoS protocols move
time-sensitive voice traffic across even low-bandwidth
WAN connections, like 56K and ISDN, with the priority and
quality required by voice. Other features such as adaptive
echo cancellation, forward error correction, bad frame
interpolation and dynamic jitter buffers, further enhance
voice quality.
Complete Support for Multiple Telephony Interfaces. For
maximum investment protection, the MultiVOIP gateway
two-, four- and eight-port models accommodate changing
communication needs by providing a programmable FXS/
FXO/DID and an E&M interface for each port. This allows
the MultiVOIP gateway to connect directly to a phone,
fax machine, key phone system or PBX. It automatically
detects whether the incoming call is a voice or fax call. The
single-port MultiVOIP gateway supports FXS, FXO and DID
interfaces, while the digital and ISDN MultiVOIP gateways
connect directly to a PBX or PSTN line via T1/E1, PRI or ISDN
BRI.
Bandwidth Management. Bandwidth is used only when
someone is speaking. The silence suppression/Voice Activity
Detection (VAD) feature is an option that frees unused call
bandwidth for data traffic. This is significant, since callers are
usually silent for 60 percent of the call. When using silence
suppression, the MultiVOIP gateway also offers Comfort
Noise Generation (CNG) at the receiving end so the user
knows the line has not dropped. In addition, the MultiVOIP
gateway supports voice compression standards like G.729
(8:1) and G.723 (10:1). These standards help minimize the
bandwidth required for voice. G.723, for instance, is the
maximum compression rate and requires only 5.3K bps
(plus an added 7-8K bps for IP overhead). Even at maximum
compression, your VOIP solution will still provide toll-quality
voice.
Management. The MultiVOIP gateway is easily managed locally
using a windows-based software application or remotely by
the central office with a web browser or SNMP. Multi-Tech
also includes its own SNMP management software called
MultiVOIPManager which provides central site configuration,
management and call monitoring for all MultiVOIP gateways
on the network. It utilizes a Windows interface that makes
it easy to view events like usage tracking, live use reporting,
call history, and voice quality statistics. In addition,
MultiVOIPManager eases administration by automatically
e-mailing call logs based on volume or time. The MultiVOIP
gateway four- and eight-port models also include a
modem for remote diagnostics, monitoring, control and
configuration.
No User Training. The MultiVOIP gateway provides single
stage dialing by utilizing a Uniform Dialing Plan that is
consistent with the E.164 (PSTN) standard numbering plan.
This includes automatic appending and stripping of digits
to dialed numbers to ensure that users will not require
additional training to make VOIP calls. In fact, placing calls
with the MultiVOIP gateway is like using your existing phone
system.
Supplementary Services. The MultiVOIP gateway supports
H.450 supplementary services to provide for call transfer, call
forwarding, call hold, call waiting, and name identification.
It also supports Q.SIG, an inter-PBX signaling protocol, for
networking PBX supplementary services in a multi- or uni-
vendor environment. In addition, the MultiVOIP gateway
supports SIP extensions providing call forward and call
transfer capabilities.
Avaya Small Office Media Gateway Solution. Avaya and
Multi-Tech have partnered together to provide an affordable
small office survivable media gateway solution that delivers
the features of Avaya's Communication Manager software to
the branch offices of large corporations. The MultiVOIP AV
gateway, with integrated gatekeeper, cost-effectively extends
the call features and networking benefits of an Avaya Media
Server to small branch offices. The MultiVOIP AV gateway
also renders local office survivability, in the case of a LAN
or WAN failure, by providing local, reliable PSTN trunking. A
cost-effective single-port gateway is available to turn your
analog phones or fax machines into Avaya IP devices that
can serve the needs of enterprise
networks, small office environments
and single user locations. For more
information and specific models, go to
www.multitech.com/partners/avaya
Comprehensive Service and Support. The Multi-Tech
commitment to service means we provide a two-year product
warranty and service that includes free telephone technical
support, 24-hour web site and ftp support.
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