Multitech VoIP User's Guide

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Summary of Contents

Page 2

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.8Voice over IP Frequently Asked QuestionsThe following section covers some of the frequ

Page 3 - Voice over IP Primer

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.9Latency is de ned as the average “travel” time it takes for a packet to pass through

Page 4 - Understanding Voice Networks

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.10MultiVOIP also utilizes Bad Frame Interpolation to increase voice quality b

Page 5 - Understanding Data Networks

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.11Ease of Use“Will my users require extensive training to use the MultiVOIP system?”No,

Page 6 - Company Data Network

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.12Port Con guration“How do I determine the number of ports I need and which MultiVOIP

Page 7

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.13Voice over IP ApplicationsMultiVOIP is ideal for multi-location businesses looking to

Page 8 - Voice over IP Gateways

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.14Wireless ConnectionsTo extend a customer’s PBX to a building across the street, utili

Page 9 - Converged Network

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.15Con guring a MultiVOIP NetworkNow that you have a basic understanding of Voice over

Page 10 - Voice Quality

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.16Key Telephone System and PBX Interface Options:1.FXS interface - Use this interface w

Page 11

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.17Building the VOIP Dialing PlanMultiVOIP provides single stage dialing by utilizing a

Page 12 - Reliability

ContentIntroduction... 1Voic

Page 13 - Management

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.18When con guring the MultiVOIP gateway for the network, you must identify,

Page 14 - Port Con guration

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.19Multi-Tech Pre-Sales and Post-Sales SupportAt Multi-Tech, we believe our resellers ar

Page 15 - Voice over IP Applications

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.20Warranty and Overnight Replacement ServiceThe MultiVOIP product warranty is two

Page 16 - Wireless Building-to-Building

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.21VOIP Glossary of TermsBad Frame Interpolation - Interpolates lost/corrupted pac

Page 17

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.22Internet Protocol (IP) - A protocol used to route data from its source to its destina

Page 18

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.Telnet - The TCP/IP standard network virtual terminal protocol that is used for remote

Page 19

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.24Notes

Page 20 - Deploying the VOIP Network

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.MultiVOIP Voice Over IP Con guration GuideHeadquarters Location:City:

Page 21 - Technical Support

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.Branch Of ce Location:City: State

Page 23 - VOIP Glossary of Terms

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.1Voice over IP PrimerIntroductionVoice over the Internet Protocol (VOIP) is one of the

Page 24

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.2In order to understand how voice communications would be treated in a data network, le

Page 25 - Trademarks:

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.3Another option is to provide the remote of ce with a key telephone system. A key syst

Page 26

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.Routers and IP AddressesA router is an advanced networking component that determines th

Page 27 - MultiVOIP Voice Over IP

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.5Using the Internet to Extend the NetworkToday, instead of simply dealing with local or

Page 28 - Branch Of ce Location:

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.6Understanding the Converged NetworkVoice over IPVoice over IP uses the data network pa

Page 29

Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.7The MultiVOIP GatewayThe MultiVOIP family of Voice over IP gateways is available in an

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