Multitech MT5634ZBA-VV.90 User's Guide

MT5634ZBA-V-V92User GuideModem with Voice, V.92 Data,and Super G3 Fax

2 Installation5MultiModemZBA-V-V92 User GuideChapter 2 - InstallationThis chapter shows you step-by-step how to set up your Multi-Tech data/fax/voic

Index103MultiModemZBA-V-V92 User GuideCommand Speed Responsecommand 30command string 20communication programs12, 20, 75Communication Standard comman

Index104MultiModemZBA-V-V92 User GuideS035 40S036 41S037 41S038 41S042 42S048 42S089 42S108 42setting 23safety 5Select Maximum MNP Block Siz

2 Installation6MultiModemZBA-V-V92 User GuideStep 2: Change the Internal JumpersThis step is required only if:Ö You intend to use the modem on a lea

2 Installation7MultiModemZBA-V-V92 User GuideLocation of the Jumpers J10 Dial-Up/Leased LineJ11 Originate/AnswerDial-up (default)Lea

2 Installation8MultiModemZBA-V-V92 User GuideStep 3: Connect the Modem to Your SystemTurn off your computer. Place the modem in a convenient locatio

2 Installation9MultiModemZBA-V-V92 User GuideConnect the Modem to a Phone (Optional)If you want to connect a phone to same line as the modem, plug i

2 Installation10MultiModemZBA-V-V92 User GuidePower-On TestTest the modem by turning it on. When you turn it on, the modem performs a diagnostic sel

2 Installation11MultiModemZBA-V-V92 User GuideStep 5: Configure the Modem for Your CountryDifferent countries have different requirements for how mo

2 Installation12MultiModemZBA-V-V92 User GuideStep 6: Install and Configure Your SoftwareYou may use either the communication program included with

Chapter 3Operation

3 Operation14MultiModemZBA-V-V92 User GuideChapter 3 - OperationYour Multi-Tech modem operates under the control of a communication program, such as

iiMultiModemZBA-V-V92 User GuideMT5634ZBA-V-V92S0000244 Revision ACopyright © 2002 by Multi-Tech Systems, Inc.All rights reserved. This publication ma

3 Operation15MultiModemZBA-V-V92 User GuideOHOff-Hook. The OH indicator lights when the modem is off-hook, which occurs when the modem isdialing, on

3 Operation16MultiModemZBA-V-V92 User GuideLeased Line OperationThe MultiModemZBA-V-V92 modem can be used on a two-wire leased line.A leased line is

3 Operation17MultiModemZBA-V-V92 User GuideV.92 OperationBecause the V.92 protocol is new and still largely unsupported by central servers, some fea

3 Operation18MultiModemZBA-V-V92 User GuideDial-Up NetworkingBefore you can connect to the Internet, you must set up a remote-node client program on

Chapter 4AT CommandsS-RegistersResult Codes

4 AT Commands, S-Registers, & Result Codes20MultiModemZBA-V-V92 User GuideChapter 4- AT Commands, S-Registers, andResult CodesAT commands are us

4 AT Commands, S-Registers, & Result Codes21MultiModemZBA-V-V92 User GuideAT CommandsCommand: AT Attention CodeValues: n/aDescription: The atten

4 AT Commands, S-Registers, & Result Codes22MultiModemZBA-V-V92 User Guidepart of command. If silence is not detected, the modemreturns a NO ANS

4 AT Commands, S-Registers, & Result Codes23MultiModemZBA-V-V92 User GuideCommand: MnMonitor Speaker ModeValues:n = 0, 1, 2, or 3Default: 1Descr

4 AT Commands, S-Registers, & Result Codes24MultiModemZBA-V-V92 User GuideCommand: T Tone DialingValues: P, TDefault: TDescription: Configures t

ContentsiiiMultiModemZBA-V-V92 User GuideTable of Contents Chapter 1 - Introduction...

4 AT Commands, S-Registers, & Result Codes25MultiModemZBA-V-V92 User GuideCommand: &DnData Terminal Ready (DTR) ControlValues:n = 0, 1, 2, o

4 AT Commands, S-Registers, & Result Codes26MultiModemZBA-V-V92 User GuideCommand: &SnData Set Ready (DSR) ControlValues:n = 0 or 1Default:

4 AT Commands, S-Registers, & Result Codes27MultiModemZBA-V-V92 User GuideCommand: \BnTransmit BreakValues:n = 0–9 in 100 ms unitsDefault: 3Desc

4 AT Commands, S-Registers, & Result Codes28MultiModemZBA-V-V92 User GuideCommand: \NnError Correction Mode SelectionValues:n = 0–5, or 7Default

4 AT Commands, S-Registers, & Result Codes29MultiModemZBA-V-V92 User GuideCommand: -CnData Calling ToneValues:n = 0 or 1Defaults: 0Description:

4 AT Commands, S-Registers, & Result Codes30MultiModemZBA-V-V92 User GuideCommand: %HnDirect Connect EnableValues:n = 0, 1Default: 0Description:

4 AT Commands, S-Registers, & Result Codes31MultiModemZBA-V-V92 User GuideCommand: +DCS=x,ySelect V.44 Data CompressionValues:x = 0 or 1 (V.42bi

4 AT Commands, S-Registers, & Result Codes32MultiModemZBA-V-V92 User Guide+DS44? Reports current options in the following format:direction, 0, 0

4 AT Commands, S-Registers, & Result Codes33MultiModemZBA-V-V92 User GuideCommand: +MS= Modulation SelectionValues: See description.Defaults: Se

4 AT Commands, S-Registers, & Result Codes34MultiModemZBA-V-V92 User GuideautomodeAn optional numeric value that enables or disables automaticmo

ContentsivMultiModemZBA-V-V92 User GuideChapter 4- AT Commands, S-Registers, and Result Codes ... 20AT Commands ...

4 AT Commands, S-Registers, & Result Codes35MultiModemZBA-V-V92 User GuideCommand: +PIG=nPCM Upstream IgnoreValues:n = 0 or 1Default: 1Descripti

4 AT Commands, S-Registers, & Result Codes36MultiModemZBA-V-V92 User Guide+PMHR=11 Grant MOH request with 12 minute timeout+PMHR=12 Grant MOH re

4 AT Commands, S-Registers, & Result Codes37MultiModemZBA-V-V92 User GuideCommand: +VCID=nCaller ID SelectionValues:n = 0, 1, or 2Default: 0Desc

4 AT Commands, S-Registers, & Result Codes38MultiModemZBA-V-V92 User GuideCommand: #CBF? Callback Failed Attempts DisplayValues: n/aDefault: n/a

4 AT Commands, S-Registers, & Result Codes39MultiModemZBA-V-V92 User GuideCommand: #PnSet 11-bit ParityValues:n = 0 or 1Default: 2Description: #

4 AT Commands, S-Registers, & Result Codes40MultiModemZBA-V-V92 User GuideS-RegistersCertain modem values, or parameters, are stored in memory l

4 AT Commands, S-Registers, & Result Codes41MultiModemZBA-V-V92 User GuideS36decimal 0–7 7 Specifies the action to take in the event of anegotia

4 AT Commands, S-Registers, & Result Codes42MultiModemZBA-V-V92 User Guide16 46666 bps17 48000 bps18 49333 bps19 50666 bps20 52000 bps21 53333 b

4 AT Commands, S-Registers, & Result Codes43MultiModemZBA-V-V92 User GuideResult CodesIn command mode your modem can send responses called resul

4 AT Commands, S-Registers, & Result Codes44MultiModemZBA-V-V92 User Guide90 BLACKLIST FULLBlacklist is full100 CONNECT 28000 *Connected at 2800

ContentsvMultiModemZBA-V-V92 User GuideAppendix A - Regulatory Compliance ... 81FC

Chapter 5Remote Configuration

5 Remote Configuration47MultiModemZBA-V-V92 User GuideChapter 5 - Remote ConfigurationRemote configuration is a network management tool that allows

5 Remote Configuration48MultiModemZBA-V-V92 User GuideTo Change the Remote Escape CharacterTo further improve security, you can change a remote mode

Callback SecurityChapter 6

6 Callback Security57MultiModemZBA-V-V92 User GuideChapter 6 - Callback SecurityThis chapter describes how to use callback security with your modem.

6 Callback Security58MultiModemZBA-V-V92 User GuideTo Turn Callback Security On and OffCallback security must be turned on to enter many callback se

6 Callback Security59MultiModemZBA-V-V92 User GuideTo Assign Callback Passwords and Phone Numbers1. Open a data communications program such as Hyper

6 Callback Security60MultiModemZBA-V-V92 User GuideCalling ProceduresUse the following procedures to call a modem that has callback security enabled

6 Callback Security61MultiModemZBA-V-V92 User Guide6. After the modems reconnect, the following message reappears:Password>7. Type the same passw

6 Callback Security62MultiModemZBA-V-V92 User GuideDirect ConnectionUse this procedure when you want to connect without first being called back. The

Chapter 1Introduction

6 Callback Security63MultiModemZBA-V-V92 User GuideCommand: #CBFR Callback Failed Attempts ResetValues: n/aDefault: n/aDescription: Resets the numbe

6 Callback Security64MultiModemZBA-V-V92 User GuideCommand: #CBSnCallback Enable/DisableValues:n = 0, 1, 2, or 3Default: 0Description: Enables or di

6 Callback Security65MultiModemZBA-V-V92 User GuideCommand: &Zy=[+][-]x[,???]Store Dialing CommandValues:y = 0–29 (callback security enabled)x =

6 Callback Security66MultiModemZBA-V-V92 User GuideLocation Password Telephone number01234567891011121314151617181920212223242526272829Callback Assi

Chapter 7Modem on Hold Operation

7 Modem on Hold Operation68MultiModemZBA-V-V92 User GuideChapter 7 - Modem on Hold OperationWhat Is Modem on Hold?Your modem supports a feature call

7 Modem on Hold Operation69MultiModemZBA-V-V92 User GuideV.92 Modem on Hold SettingsSelect this option to open the V.92 Modem on Hold Settings dialo

7 Modem on Hold Operation70MultiModemZBA-V-V92 User GuideCheck Modem StatusThe Call Status dialog box opens automatically when you receive a call. I

7 Modem on Hold Operation71MultiModemZBA-V-V92 User GuideUsing Modem on HoldTo use Modem on Hold: You must have Call Waiting service from your tele

7 Modem on Hold Operation72MultiModemZBA-V-V92 User GuideResuming a Data CallYou can complete a voice call at any time and resume your online connec

1 Introduction2MultiModemZBA-V-V92 User Guide*Though this modem is capable of 56K bps download performance, line impairments, publictelephone infras

Solving ProblemsChapter 8

8 Solving Problems74MultiModemZBA-V-V92 User GuideChapter 8 - Solving ProblemsYour modem was thoroughly tested at the factory before it was shipped.

8 Solving Problems75MultiModemZBA-V-V92 User GuideThe Modem Does Not Respond to CommandsÖ Make sure the modem is plugged in and turned on. (See “None

8 Solving Problems76MultiModemZBA-V-V92 User GuideÖ The serial port might be defective. If you have another serial port, install the modem on it,chan

8 Solving Problems77MultiModemZBA-V-V92 User GuideÖ If the modem reports NO ANSWER, the other system has failed to go off-hook, or you mighthave dial

8 Solving Problems78MultiModemZBA-V-V92 User GuideThe Modem Cannot Connect When AnsweringÖ The default DTR Control command (&D2) inhibits autoans

8 Solving Problems79MultiModemZBA-V-V92 User GuideThere Are Garbage Characters on the MonitorÖ Your computer and the remote computer might be set to

AppendixesAppendix A - Regulatory ComplianceAppendix B - Technical SpecificationsAppendix C - Upgrading the ModemAppendix D - Installing a Modem Under

A Regulatory Compliance81MultiModemZBA-V-V92 User GuideAppendix A - Regulatory ComplianceFCC Part 68 Telecom1. This equipment complies with part 68

A Regulatory Compliance82MultiModemZBA-V-V92 User GuideFCC Part 15This equipment has been tested and found to comply with the limits for a Class B d

1 Introduction3MultiModemZBA-V-V92 User GuideWe SupplyÖ An MT5634ZBA-V-V92 data/fax/voice modemÖ A set of four self-adhesive plastic feetÖ A printed

A Regulatory Compliance83MultiModemZBA-V-V92 User GuideCanadian Limitations NoticeNotice: The ringer equivalence number (REN) assigned to each termi

A Regulatory Compliance84MultiModemZBA-V-V92 User GuideEMC, Safety, and R&TTE Directive ComplianceThe CE mark is affixed to this product to conf

A Regulatory Compliance85MultiModemZBA-V-V92 User Guide5. Warning Notice: No ‘111’ or other calls can be made from this device during a mains powerf

B Technical Specifications86MultiModemZBA-V-V92 User GuideAppendix B - Technical SpecificationsThe MultiModemZBAV-V92 modem meets the following speci

B Technical Specifications87MultiModemZBA-V-V92 User Guideconversion; U.S. Caller ID reporting; quick-connect startup;Modem on Hold (only when connec

C Upgrading the Modem’s Firmware88MultiModemZBA-V-V92 User GuideAppendix C - Upgrading the Modem’s FirmwareIntroductionYour modem is controlled by s

C Upgrading the Modem’s Firmware89MultiModemZBA-V-V92 User GuideStep 2: Identify the Current Firmware VersionIdentify the current version of the fir

C Upgrading the Modem’s Firmware90MultiModemZBA-V-V92 User GuideStep 6: Upgrade the Modem’s FirmwareBefore you begin the following procedure, read t

91D Installing a Modem Under LinuxMultiModemZBA-V-V92 User GuideAppendix D - Installing a Modem Under LinuxIntroductionThis appendix explains how to

92D Installing a Modem Under LinuxMultiModemZBA-V-V92 User GuideUsing the Modem to Call the InternetLinux allows different graphic user interfaces (G

Chapter 2Installation

E Connecting to a Cisco Router93MultiModemZBA-V-V92 User GuideAppendix E - Connecting to a Cisco RouterThis appendix provides information on how to c

E Connecting to a Cisco Router94MultiModemZBA-V-V92 User GuideTo Set the Parity of the Callback Security MessagesThe parity of the modem’s password p

E Connecting to a Cisco Router95MultiModemZBA-V-V92 User GuideNote that command echo and result codes have been turned off. If it becomes necessary t

E Connecting to a Cisco Router96MultiModemZBA-V-V92 User Guide4. When you have finished configuring the remote modem, save the new configuration by t

F Warranty, Service, & Technical Support97MultiModemZBA-V-V92 User GuideAppendix F - Warranty, Service, and TechnicalSupportMulti-Tech Systems,

F Warranty, Service, & Technical Support98MultiModemZBA-V-V92 User GuideExtended two-year overnight replacement service agreements are availabl

F Warranty, Service, & Technical Support99MultiModemZBA-V-V92 User GuideOnline Warranty RegistrationIf you have access to the World Wide Web, y

F Warranty, Service, & Technical Support100MultiModemZBA-V-V92 User GuidePlease direct questions regarding technical matters, product configura

Index

Index102MultiModemZBA-V-V92 User GuideIndexSymbols11-bit mode 3056K operationdigital loss when used with PBX42disabling the auto rate 42maximum conn