Multitech VoIP User's Guide download pdf (Page 21)

Multi-Tech Pre-Sales and Post-Sales Support

At Multi-Tech, we believe our resellers are truly an extension of our sales force. Therefore, we’ve put

together a Voice over IP support program to provide you with both pre-sales and post-sales support.

Optimum Reseller Program

Our pre-sales support starts with our Optimum Reseller program. Once you sign on, you will receive a

complete sales kit on Multi-Tech solutions. This kit includes contact information, product brochures,

and other sales tools. In addition, as a registered Multi-Tech Optimum Reseller, you will receive the

following:

•

Free Pre-Sales Support -

unlimited access to our Inside Sales Specialists, your  rst line of support

to help you win business. Your second line of support includes access to our Product Support

Specialists who can assist you with your product con guration needs.

•

Free Technical Training -

an invitation to our traveling roadshow seminar series in which you’ll

receive detailed sales and technical training on Voice over IP, VPN and other Multi-Tech solutions.

•

Exclusive Promotions -

offered monthly, these special promotions are designed to help you pro t

by selling more Multi-Tech solutions.

•

Demo Equipment -

You’ll be eligible to purchase “not-for-resale” (NFR) demo equipment.

•

On-going Communication -

Our business is about communication so we believe that keeping you

abreast of the latest advances in technology is key to a successful reseller partnership.

•

Free Marketing Materials -

customize promotional direct mail, faxblasts, and e-mail blasts with

your logo and contact information. These marketing materials, available free of charge, are

available for promoting the MultiVOIP and RouteFinder VPN solutions to your customer base.

To join the Optimum Reseller Program, simply  ll out an application on our web site at:

www.multitech.com/PROGRAMS/Opt_App.asp

MultiVOIP Marketing Literature

Multi-Tech has designed a detailed product brochure and an educational VOIP technology guide for your

customers. Both are available on our web site, or can be ordered, free of charge, for customer mailings,

trade shows, or other promotional activities. Just call 1-888-288-5470 (U.S. & Canada) or 763-785-3500

and ask for our reseller marketing specialist.

•

MultiVOIP brochure (#86002030) - an overview of the product features and bene ts.

•

Voice over IP Technology Guide (#86000461) - an introduction to Voice over IP.

Technical Support

Multi-Tech provides FREE, toll-free, post-sale, technical support for the product. Our technical support

team can be reached by calling: 1-800-972-2439 (U.S. & Canada) or 763-785-3500.

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Multitech VoIP User's Guide Page 21

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