Multitech MT5634HD16 Technical Information

Browse online or download Technical Information for Networking Multitech MT5634HD16. Multitech MT5634HD16 Technical information [en] User Manual

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Summary of Contents

Page 1

Frequently Asked Questions (FAQs)

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Frequently Asked Questions (FAQs)10 Q14. How do I update the firmware code of the modems in myCommPlete Server? A14. The instructions in this file u

Page 3 - Contents

11 11. When the update is finished, use the ONLINE command to go online withone modem from each of the cards that you updated. Example: "ONLINE

Page 4 - Frequently-Asked Questions

Frequently Asked Questions (FAQs)12 8. Press ENTER to confirm the conditions, or type n to abort the update process.If you confirm the conditions, th

Page 5 - General CommPlete System FAQs

13 10. To find out how much of the update that the controller has performed, typeUPDATE. The controller will respond with "No Update in Progres

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Frequently Asked Questions (FAQs)14RASExpress FAQs Q19. RASExpress shows some lines stuck in the “INITIALIZING” or“PPP CLIENT” state without users at

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15Digital Modem (MT5634HD8, MT5634HD16) FAQs Q21. Can I expect to achieve 56Kbps transmission over existingphone lines? A21. The condition of the lo

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Frequently Asked Questions (FAQs)16ISDN PRI (MTPRI-HD23B and MTPRI-HD30B) FAQs Q23. What switch types does the CommPlete support? A23. DMS-100, 5ESS

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17T1 Interface (RAS96xx/T1) FAQs Q28. What is the best type of dial-in T1 line to get ? A28. Any type of channelized T1 will work, but you probably

Page 10 - CommPlete Server?

Frequently Asked Questions (FAQs)18 Q30. Some callers say their modems will simply not connect withthe V.90 modems in my CommPlete Server. What can

Page 11 - Controller module?

19 Q33. How do I know if my ISDN BRI (2B+D) line is properlyconnected to the Telco? A33. Consult the manual for more information, or try making a ca

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Frequently Asked Questions (FAQs)P/N 82092502, Revision CCopyright © 2003 by Multi-Tech Systems, Inc.All rights reserved. This publication may not be

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Frequently Asked Questions (FAQs)20Dial-in Access FAQs Q34. How do I set up my ISDN ports for dial-in service? A34. Refer to the manuals that came w

Page 14 - RASExpress FAQs

21 Q40. My MTPRI-HD23B PRI card’s CHANNEL CLOCK LED is lit. Isthat normal? A40. Yes; when lit it indicates proper channel clocking is taking place.

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Frequently Asked Questions (FAQs)22 Q45. Modems make only a high-pitched whirring sound when theynegotiate, preventing users from connecting. What c

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23 Q46. Our new T1 installation only gives a busy signal to dial-incalls. What could be wrong? A46. If you installed your T1 recently, the T1 line m

Page 17 - Troubleshooting FAQs

Frequently Asked Questions (FAQs)24 Q52. How can I get my CommPlete system to be able to makecentral site originated calls (with callback security) a

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25The next step involves editing the RADIUS server’s user data file (called theUsers file). Since different RADIUS servers implement their security f

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Frequently Asked Questions (FAQs)26 Q58. What can I do to test a system prior to bringing it online? A58. To test your system before announcing it t

Page 20 - Dial-in Access FAQs

27 Q59. What is the Server Message file, and how can I use itscontents for troubleshooting? A59. The Server Message file, SERVER.MSG, is an ASCII te

Page 21

Frequently Asked Questions (FAQs)28OK 4. Repeat steps 2-3 for each modem you specified in the ONLINE command instep 1. Press Esc-N to go online with

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29 10. To find out how much of the update that the controller has performed, typeUPDATE. The controller will respond with "No Update in Progres

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ContentsFrequently-Asked Questions...4General CommPlete System FAQs...

Page 24 - Additional Questions

Frequently Asked Questions (FAQs)30For More Information Q61. Where can I get additional information on the CommPleteSystem, as well as related techni

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31 Q62. How do I contact Multi-Tech Technical Support? A62. If you experience any problems or questions, you can contact Multi-Tech’stechnical suppo

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82092501

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Frequently Asked Questions (FAQs)4Frequently-Asked QuestionsThis document lists many of the most frequently-asked questions that ourEngineering and Te

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5General CommPlete System FAQs Q1. What are the main applications for the CommPlete? A1. The CommPlete is ideal for Internet Service Providers, ente

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Frequently Asked Questions (FAQs)6 Q6. How do I dial out or fax with a CommPlete modem? A6. There are two ways that you can dial out or fax with a C

Page 30 - For More Information

73rd Party Authentication and Accounting Software FAQs Q9. RADIUS authentication is not working. How can I troubleshootRASExpress and RADIUS problems

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Frequently Asked Questions (FAQs)8If dialing from a terminal program works, make one minor change before you dialin using the Win95 dialer. Change the

Page 32 - 82092501

9Upgrade (Hardware/Software/Firmware) FAQs Q12. How can I determine the versions of the firmware and the bootcode in my CommPlete modems? A12. Perfo

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